> For the complete documentation index, see [llms.txt](https://cranford-tech.gitbook.io/freelancer-marketplace/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cranford-tech.gitbook.io/freelancer-marketplace/key-features/messaging.md).

# Messaging

The Freelancer marketplace allows Customers and Freelancers to message one another. The conversation flow is designed to work as follows:

* The Customer finds a service they are interested in and chooses to message the Freelancer by clicking on the 'Message me' button
* The Freelancer responds and they agree on terms for the service

All open conversations can be accessed via the 'Messages' tab of the dashboard:

<figure><img src="/files/NDSJy7cn1V53cWlzuLel" alt=""><figcaption></figcaption></figure>

Clicking on a specific conversation will bring the user to the 'views-messages' tab where they can see all past messages sent and send additional messages.