Support

We pride ourselves on providing top quality customer support. You can contact the Cranford Tech team for support at: https://cranfordtech.com/contact

We read every email and WILL respond to you within 2 business days if you're having an issue.

Common error

If you are getting the following error code when running the plugin:

Plugin action Stripe Connect - {workflow name} error when parsing the response: the key error is not part of the btype definition

Please follow the steps outlined in the Debugging Errors section first 🙂

Support queries

If you still can't out the issue please:

• Make your Bubble editor public for everyone to view

• Include a link to your editor in the support request

• Let us know the specific page/workflow where the error is occurring

This will help us solve your problem much quicker than otherwise possible.